Shipping policy

📦 Finders Keepers Scoops & More — Shipping Policy

Last updated: September 9, 2026

Thank you for shopping with Finders Keepers Scoops & More! 🎀 We carefully pack every order so your surprise treasures arrive safely.

Shipping Rates

Shipping costs are paid by the customer and are calculated/selected at checkout.

Our current shipping options are:

Standard Shipping — $8.00
Estimated delivery: 3–5 business days
Express Shipping — $15.00
Estimated delivery: 1–2 business days
Free Shipping — Orders $70 or more

Shipping rates and available options may change from time to time and will be displayed at checkout.

📦 Order Processing

We generally process and ship orders within 2–3 business days after payment is successfully received.

Orders are not normally shipped on weekends or holidays. Orders placed during weekends or holidays will generally begin processing on the next business day.

During sales, holidays, or periods of unusually high order volume, processing may take a little longer. If there is a significant delay, we will do our best to communicate with you.

🚚 Delivery Times

Delivery estimates begin after your order has been shipped.

Estimated delivery times are provided by the shipping carrier and are not guaranteed. Delays may occur because of weather, holidays, carrier volume, incorrect addresses, or circumstances outside our control.

Once your order has been shipped, you will receive tracking information when available.

🏠 Shipping Address

Please make sure your shipping address is correct before completing your order.

Finders Keepers Scoops & More is not responsible for delays or additional shipping costs caused by an incorrect or incomplete address provided by the customer.

If an order is returned to us because of an incorrect address, we may contact you regarding available options for reshipment.

📬 Lost, Missing, or Delayed Packages

If tracking shows that your package has been delivered but you cannot locate it, please first check with household members, neighbors, and the delivery location.

You may also contact the shipping carrier directly.

If your package is significantly delayed or appears to be lost in transit, please contact us and provide your order number and tracking information. We will do our best to assist you.

📦 Damaged Packages

If your package arrives damaged, please contact us as soon as possible.

Please provide:

Your order number
Photos of the shipping package
Photos of the damaged items

We will review the situation and work with you on an appropriate resolution.

🎀 Surprise & Mystery Bags

Our Surprise Bags and Mystery Bags are individually selected and packed. The contents vary from bag to bag, and the exact items shown in promotional photographs are not guaranteed.

Each bag is intended to be a fun surprise, so no two bags are necessarily identical.